Amazing how much money we waste on improper training. I spend most of my time consulting training and implementing best practices. Regardless of the quality or quantity of good practices, they are worthless without proper implementation, training, and measuring. Here are the 4 steps I take in training management and employees.
You must take time to explain or teach the team member why we do what we do. Knowing the why gives us a sense of understanding and allows the human brain to connect more fully to the task. Educating also allows us to set up a standard that the team can follow.
Give a physical example of what is to be expected. All good operating practices have some sort of task to be completed. It doesn’t matter if it’s a TPS report or cleaning the bathrooms. Best practices should be shown and not just explained. Always use the most efficient person to do this task. Remember this will generate and set your standards. Utilize real life situations and role playing to achieve results